Willowbank’s owner and company director, Nick Carter, has worked in the industry since 1987 and has a wealth of experience. To say he treats every job as if it is his own is no understatement, personally overseeing all aspects of any job – big or small.
Willowbank was established in 1996 and is a business truly ‘built on recommendations’ with over 95% of business coming from repeat and recommended clients – you can read more on our Recommendations page.
Willowbank are registered with both Blackpool and Lancashire Councils Safe Trader Schemes.
Nick believes in ‘good old fashioned business principles’ and treating the customer right – great customer service is one of those ‘old fashioned’ principles that you will experience when you choose Willowbank. From simply always ensuring telephone calls are returned (even when on holiday) to making sure you get installation dates to suit you your Willowbank experience will always aim to please.
“If you cant turn up when you say you must always let the customer know” was a favourite phrase of Nick’s grandfather – a successful fruit and vegetable merchant – and is a principle that Nick holds dear to his heart.
When you choose Willowbank you will always get value for money, but more importantly get a service second to none. We don’t have ‘special offers’ and more importantly no high pressure sales – Nick will turn up on time, and if he can’t he will let you know, but he wont stay for hours trying to guarantee a sale – you will be in charge of when you are ready to make a decision.
You can be assured of Nick’s best attention at all times and the following are just a few things you can expect when you choose Willowbank:
- Personal service and care about customers ensuring the best products and design to suit your home
- No deposits required
- Quality control – all frames are checked prior to installation
- Time served tradesmen who are fully insured
- Great attention to detail
- Excellent service, aftercare and punctuality
- Recommendations available to view and a recommendation scheme to benefit you
- Competitive pricing
- FENSA registered
- Professional advice
- No high pressure sales techniques or ‘special offers’
- A sound investment – assurance you are choosing a company that prides itself on excellence
Willowbank Windows and Conservatories only fit the best products available for your home or premises. If you have a product already installed in your home that you require matching up Nick will endeavour to source a matching or similar product should this be required.
You can find more information about the products and service we offer by visiting the section pages using the menu bar above or on the home page.
We look forward to hearing from you soon!